Refunds Policy


Returns

We must be notified of any returns within 14 days of the initial order. All orders are subject to a 30% restocking fee, this is applied to cover the initial costs of administration, packaging and shipping. The return postage is the responsibility of the buyer and items must be received back to ourselves in their original packaging and resealable condition. We hold the right to refuse refunds if the items have been tampered with, damaged or are missing components. If you have returned an order for a refund then you will receive this refund within 14 days of the items arriving back to ourselves.



Chilton Parish Council 21/03/2017

Pleased with both the service and the product. Ordering was easy and your website description and navigation clear.The first part of the order arrived promptly and a member of staff called to let me k..

David Hitchcock 21/03/2017

Promptly delivered, well packaged, and enough parts to complete the job with some spare. Fitting information a little sparse for anyone who has not done this before...

Mark Evenden 27/03/2019

Good product, great price, quick delivery, loads of advice...